Level 2 Mental Health Awareness in the Workplace
4.8 Excellent
Pivotal University
The accredited training academy of Pivotal. Practical, certified courses that take you from new star...
£29.00
Enrol now — £29.00
FOR TEAMS
Train your whole team
Buy seats, invite your people, and track everyone’s progress from one place.
Instant access · Learn at your own pace
44 lessons
11h 39m total
Lifetime access
A comprehensive Level 2 Mental Health Awareness course for all employees and managers. Builds the understanding and confidence to look after your own wellbeing, recognise when a colleague is struggling, start a supportive conversation, and signpost to the right help.
Across in-depth modules you'll learn what mental health is, common conditions and their signs, workplace factors and the law, how to start a supportive conversation, signposting and boundaries, wellbeing and culture, and how to respond to a crisis — brought to life with branded diagrams, decision flowcharts, sensitive real-life scenarios, a knowledge check after every module, and a downloadable Quick Reference to keep.
Finish with a scenario-based final assessment (80% to pass, unlimited attempts, every answer explained) and earn your Certificate of Completion.
Please note: this is awareness training, not a clinical qualification or the certificated Mental Health First Aid course, and is not a substitute for professional medical help.
Across in-depth modules you'll learn what mental health is, common conditions and their signs, workplace factors and the law, how to start a supportive conversation, signposting and boundaries, wellbeing and culture, and how to respond to a crisis — brought to life with branded diagrams, decision flowcharts, sensitive real-life scenarios, a knowledge check after every module, and a downloadable Quick Reference to keep.
Finish with a scenario-based final assessment (80% to pass, unlimited attempts, every answer explained) and earn your Certificate of Completion.
Please note: this is awareness training, not a clinical qualification or the certificated Mental Health First Aid course, and is not a substitute for professional medical help.
Course Curriculum
10 sections · 44 lessons · 11h 39m
Understanding Mental Health
Stress, Mental Health Problems and Diagnosed Conditions
20 min
Prevalence in the UK: It's More Common Than You Think
15 min
Stigma and Why It Harms
20 min
Knowledge Check
3 min
Common Mental Health Conditions
Recognise, Don't Diagnose: The Foundational Principle
10 min
Depression: Signs, Impact and Compassionate Response
20 min
Anxiety Disorders, Panic and OCD
25 min
Stress: When Pressure Becomes Harmful
15 min
Bipolar, PTSD, Eating Disorders and Awareness of Psychosis
25 min
Knowledge Check
3 min
Mental Health in the Workplace
Work-Related Stress and the HSE Management Standards
25 min
The Business and Human Case
15 min
Legal Duties: Health and Safety at Work Act and Equality Act 2010
25 min
Confidentiality and Trust
15 min
Knowledge Check
3 min
Recognising the Signs
Behavioural Changes: What to Notice
20 min
Physical and Emotional Signs
20 min
Change from Normal: The Most Important Signal
15 min
Knowledge Check
3 min
Starting a Supportive Conversation
Choosing the Right Time, Place and Approach
15 min
How to Ask — and Ask Twice
20 min
Active Listening: The Heart of the Skill
25 min
What Not to Do: Common Pitfalls
15 min
A Simple Supportive Framework in Practice
20 min
Knowledge Check
3 min
Supporting and Signposting
Workplace Support: Mapping the Internal Landscape
20 min
External Support: GP, NHS, Samaritans and Crisis Lines
20 min
Knowing Your Boundaries
15 min
Following Up Without Hovering
15 min
Knowledge Check
3 min
Wellbeing and Building a Positive Culture
Protective Factors and the Five Ways to Wellbeing
25 min
Resilience: What It Is and Isn't
15 min
Psychological Safety and Open Conversations
20 min
Managers' Role: Leading by Example
20 min
Knowledge Check
3 min
Crisis, Risk and Getting Urgent Help
Recognising a Mental Health Crisis
15 min
Responding to a Panic Attack
15 min
Suicide Awareness: Asking Directly and Safely
25 min
Getting Urgent Help and Looking After Yourself
30 min
Knowledge Check
3 min
Resources & Glossary
Quick Reference & Glossary
5 min
Final Assessment & Certification
Final Assessment
25 min
Frequently asked questions
How long is the certificate valid, and should I refresh it?
The certificate does not expire, but mental health awareness is best kept current. Many workplaces ask staff to refresh awareness training every two to three years, or sooner if guidance or your role changes.
Who is this course for?
It is designed for all employees and managers who want to look after their own wellbeing, recognise when a colleague is struggling, and signpost the right help. No prior knowledge of mental health is needed.
Is this course accredited or recognised?
This is CPD-aligned awareness training with a certificate of completion, not a regulated or accredited qualification. It is not the certificated Mental Health First Aid course, and it does not replace professional medical or clinical support.
How long does the course take?
There is around 11 hours and 39 minutes of content across 44 lessons. Because it is self-paced, you can work through it in one go or spread it over several sessions, and your progress is saved as you go.
Do I get a certificate?
Yes. When you complete the modules and pass the final assessment (80% to pass, with unlimited attempts and every answer explained), you earn a Certificate of Completion. You can download it and add it to your CV or LinkedIn profile.
Is it self-paced, and are there any prerequisites?
Yes. Every course is fully online and self-paced with lifetime access, so you can start anytime and learn at your own pace on any device. There are no prerequisites unless the course says otherwise.
Course reviews
4.8 / 5
Excellent
Clear and concise
No waffle, just what matters. Passed comfortably and learned a lot.
A
Aisha K.
Verified learner
Genuinely helpful
The scenarios were realistic and I’m already using what I learned at work.
T
Tom B.
Verified learner
Well made
Professional throughout and the quiz was fair. Recommended.
L
Lucy H.
Verified learner
Passed first time
Clear, quick and genuinely useful. The certificate was instant — exactly what I needed.
J
James O.
Verified learner
Great for the team
Rolled it out to my whole team. Easy to track and looks really professional.
P
Priya N.
Verified learner
£29.00
4.8
Enrol now — £29.00
FOR TEAMS
Train your whole team
Buy seats, invite your people, and track everyone’s progress from one place.
Instant access · Learn at your own pace
44 lessons
11h 39m total
Lifetime access