This Privacy Policy explains how Pivotal University, operating Pivotal University ("we", "us", "our"), collects and uses your personal data when you use our online courses. Pivotal University is the data controller for your learning account.
1. What we collect
We collect the information you provide when you register and learn with us — including your name, email address, enrolment and course-progress data, comments you post, and confirmation of any payment you make.
2. Why we use it
We use your data to provide and personalise your courses, issue certificates, take payment, respond to your enquiries, and keep your account secure.
3. Legal basis
We process your data to perform our contract with you and for our legitimate interests in operating and improving our courses, in accordance with applicable data protection law.
4. Sharing
We do not sell your data. We share it only with service providers who help us run the platform — including our learning-platform provider and our payment processor — who act on our instructions under appropriate safeguards, and where required by law.
5. Retention
We keep your data while your account is active and for as long as needed to provide our services, validate any certificates issued to you, and meet our legal obligations.
6. Your rights
Subject to applicable law, you may request access to, correction or erasure of your personal data, or object to or restrict certain processing. To exercise these rights, contact us at hello@pivotal.digital.
7. Contact
For any privacy questions, contact Pivotal University at hello@pivotal.digital.
Last updated 8 June 2026.