Level 2 Food Allergen Awareness
Pivotal University
£29.00
Enrol now — £29.00
FOR TEAMS
Train your whole team
Buy seats, invite your people, and track everyone’s progress from one place.
Instant access · Learn at your own pace
40 lessons
9h 34m total
Lifetime access
A comprehensive Level 2 Food Allergen Awareness course for anyone who works with food — in catering, hospitality, restaurants, cafés, pubs, takeaways, food retail, manufacturing, schools, care settings and event catering. Builds the knowledge to identify the 14 named allergens, understand the difference between allergies, intolerances and coeliac disease, meet the law (including Natasha's Law), prevent cross-contact, and communicate allergen information accurately and confidently to customers.
Across in-depth modules you'll learn why allergen awareness is a legal and ethical duty, how to name and recognise the 14 allergens and where they hide, the distinction between a food allergy, intolerance and coeliac disease and how to spot a reaction, the legal framework including Natasha's Law (PPDS labelling) and the Food Information Regulations 2014, how allergen cross-contact happens and how to prevent it, kitchen allergen management from delivery to plate, how to communicate allergen information clearly to customers and colleagues, and how to respond to an allergic emergency — brought to life with branded diagrams, decision flowcharts, real UK food-business scenarios, a knowledge check after every module, and a downloadable Quick Reference to keep.
Finish with a scenario-based final assessment (80% to pass, unlimited attempts, every answer explained) and earn your Certificate of Completion.
Please note: this course builds essential food allergen awareness at Level 2; it does not replace your workplace's own allergen management system, the specific ingredient and recipe information for your menu, or formal first-aid training. Your own procedures and current recipe data always apply on top of this awareness foundation.
Across in-depth modules you'll learn why allergen awareness is a legal and ethical duty, how to name and recognise the 14 allergens and where they hide, the distinction between a food allergy, intolerance and coeliac disease and how to spot a reaction, the legal framework including Natasha's Law (PPDS labelling) and the Food Information Regulations 2014, how allergen cross-contact happens and how to prevent it, kitchen allergen management from delivery to plate, how to communicate allergen information clearly to customers and colleagues, and how to respond to an allergic emergency — brought to life with branded diagrams, decision flowcharts, real UK food-business scenarios, a knowledge check after every module, and a downloadable Quick Reference to keep.
Finish with a scenario-based final assessment (80% to pass, unlimited attempts, every answer explained) and earn your Certificate of Completion.
Please note: this course builds essential food allergen awareness at Level 2; it does not replace your workplace's own allergen management system, the specific ingredient and recipe information for your menu, or formal first-aid training. Your own procedures and current recipe data always apply on top of this awareness foundation.
Course Curriculum
10 sections · 40 lessons · 9h 34m
Why Allergens Matter
The Human Cost: Real Cases and Natasha's Story
20 min
The Business Cost and Everyone's Role
15 min
Knowledge Check
3 min
The 14 Named Allergens
Introducing the 14: Why These, Why Now
15 min
Cereals, Crustaceans, Eggs and Fish
20 min
Peanuts, Soybeans, Milk and Tree Nuts
20 min
Celery, Mustard, Sesame and Sulphites
20 min
Lupin, Molluscs and Hidden Allergens
15 min
Knowledge Check
3 min
Allergy, Intolerance and Coeliac Disease
Allergy vs Intolerance vs Coeliac Disease
20 min
Recognising the Signs of an Allergic Reaction
15 min
Anaphylaxis: The Medical Emergency
15 min
Knowledge Check
3 min
The Law: Natasha's Law and Allergen Labelling
Food Information Regulations 2014: The Foundation
20 min
Natasha's Law and Prepacked for Direct Sale
25 min
Loose Foods, Distance Selling and Signposting
15 min
Knowledge Check
3 min
Cross-Contamination and Cross-Contact
How Allergens Spread: Routes of Cross-Contact
15 min
Preventing Cross-Contact: Practical Controls
25 min
Scenario Workshop: The Allergen-Free Order in a Busy Service
20 min
Knowledge Check
3 min
Managing Allergens in the Kitchen
Know Your Ingredients: Suppliers and Specifications
15 min
Recipe Control and the Allergen Matrix
20 min
'May Contain' Labels and the Precautionary Question
15 min
Taking an Allergen Order Correctly
15 min
Knowledge Check
3 min
Communicating Allergen Information
Front-of-House: Handling 'Does This Contain…?'
20 min
Back-of-House: Labelling, Storage and Handover
15 min
When You Don't Know: Honesty and Boundaries
15 min
Helping Customers Who Don't Speak Up
15 min
Knowledge Check
3 min
Resources & Glossary
Quick Reference & Glossary
5 min
Emergencies and Your Responsibilities
Recognising a Reaction in Service
15 min
Responding to Anaphylaxis: 999, EpiPen, Position
20 min
After the Incident: Recording, Reviewing, Improving
15 min
Capstone: Your Allergen Safety Commitment
20 min
Knowledge Check
3 min
Final Assessment & Certification
Final Assessment
25 min
Frequently asked questions
How long is the certificate valid, and should I refresh it?
There is no fixed legal expiry, but good practice is to refresh allergen awareness about every two to three years, or sooner if the law, your menu or your procedures change. Natasha's Law and other rules can be updated, so periodic refreshers keep your knowledge current.
Who is this course for?
It suits anyone who works with food, including staff in catering, hospitality, restaurants, cafes, pubs, takeaways, food retail, manufacturing, schools, care settings and event catering. It is useful for both new starters and experienced staff who need a refresher.
Is this food allergen course accredited or recognised?
It is CPD-aligned and certificated on completion, but it is not an externally accredited or regulated qualification. It gives awareness-level training that sits alongside your workplace's own allergen management procedures.
How long does the course take?
There is around 9 hours and 34 minutes of content across 40 lessons. Because it is self-paced, you can work through it in one go or spread it over several sessions, and your progress is saved as you go.
Do I get a certificate?
Yes. When you complete the modules and pass the final assessment (80% to pass, with unlimited attempts and every answer explained), you earn a Certificate of Completion. You can download it and add it to your CV or LinkedIn profile.
Is it self-paced, and are there any prerequisites?
Yes. Every course is fully online and self-paced with lifetime access, so you can start anytime and learn at your own pace on any device. There are no prerequisites unless the course says otherwise.
£29.00
Enrol now — £29.00
FOR TEAMS
Train your whole team
Buy seats, invite your people, and track everyone’s progress from one place.
Instant access · Learn at your own pace
40 lessons
9h 34m total
Lifetime access